What is your commitment to on-time delivery and after-sales service? | Premium Office Supplies for Global Buyers – Leos'

What is your commitment to on-time delivery and after-sales service? | OEM Stationery Solutions Built for Retail and B2B Markets – Leos'

What is your commitment to on-time delivery and after-sales service?


Commitment to On-Time Delivery

Production Planning

We use scheduling systems to align production capacity with client deadlines. Each order is carefully mapped out to ensure the availability of raw materials, labor, and equipment as required.

Supply Chain Coordination

Our supplier network is managed through strict agreements and regular audits. This ensures that materials arrive on time and meet quality standards, reducing the risk of bottlenecks.

Real-Time Monitoring

Orders are tracked throughout the production cycle, including material arrival, production start, QC completion, and shipment dispatch.

Logistics Partnerships

We collaborate with trusted international carriers to guarantee reliable shipping. Multiple shipping options are available, including express services for urgent orders.

Contingency Planning

In case of unforeseen events (such as customs delays or natural disruptions), we proactively communicate with clients and provide alternative solutions to keep projects on track.

Commitment to After-Sales Service

Our responsibility does not end when products leave our warehouse. We believe that strong after-sales service is essential to building long-term partnerships.

Dedicated Support Team

Our after-sales team is available to assist with inquiries, troubleshooting, and technical guidance. We aim to respond to all service requests within 24 hours.

Fast Solution

We pledge to provide a fair, practical, and mutually agreed-upon solution in the shortest possible time. This could be a stock replacement, a credit note, or a make-good on your next order. Our primary goal is to minimize any disruption to your business.

Feedback & Improvement

We actively collect client feedback after delivery. This helps us refine our processes and ensure that future orders meet evolving expectations.

At LEOS', delivery and service are not passive procedures; they are our active commitments.
When you choose LEOS', you are not just choosing a high-quality product. You are choosing a reliable, long-term partner who stands with you.


What is your commitment to on-time delivery and after-sales service? - OEM Stationery Solutions Built for Retail and B2B Markets – Leos'

Leos' FAQ section addresses the most common questions from OEM and bulk stationery buyers. Whether you are an engineer validating product specifications or a procurement manager reviewing compliance requirements, you’ll find clear and actionable information here.

Topics include material grades (PP/PVC), compliance certifications (ISO, BSCI, SMETA, GSV), customization capabilities, minimum order quantities (MOQ), lead time expectations, and available technical documentation for audit purposes.

Our goal is to help you streamline sourcing decisions, reduce project risks, and ensure that every order meets both technical standards and delivery schedules.